Last Updated on January 30, 2025 by Kundan Sharma
If you have ever looking for an online quiz maker then, you might probably heard about SurveySparrow. It’s one of the popular survey maker platforms.
In this article, I will be going to review SurveySparrow. You’ll get to know about its main features, pricing, and pros and cons.
So, let’s get started with SurveySparrow Overview.
SurveySparrow Overview
SurveySparrow is a data-collecting application that helps to get a better response rate up to 40%. It has been used by 100,000+ customers across 149+ countries, which makes it one of the best survey and quiz makers.
It is used by top brands like honda, Opera, Godrej, Riva, and more. It’s a popular tool for creating online surveys, quizzes, questionnaires, polls etc.
If you’re familiar with SurveyMonkey, then it is the best affordable alternative to it that has similar features at lower pricing.
Using SurveySparrow you will be able to get data on customer experience, and employee experience which all help you to make data-driven decisions.
It has pre-built survey templates to get started in no time and get you 500+ templates for surveys, forms, and questionnaires.
You can connect SurveySparrow with your favorite tools like Hubspot, Slack, Salesforce, Stripe, Zapier, Aweber, and many others.
SurveySparrow has a free plan for everyone, you can try it for free. There’s also a free trial available for paid plans, no credit card is required.
Claim your SurveySparrow free trial today.
SurveySparrow Features:
- Smart surveys
- Customer journey map
- Share surveys
- Conversational forms
- Mobile-first surveys
- Audience management
- Video surveys
- Recurring surveys
- Accept payments
- API, Webhooks, and Integrations
SurveySparrow Pricing Plans
SurveySparrow comes with different pricing plans Personal, Business, NPS, and 360 Assessments, each of these plans has its own different plans like Individuals plan comes with 2 paid plans Basic and Starter, and Teams has the Business, and Professional plans.
Below, I have covered only the Individuals and Teams plans which’re suitable for beginners.
1. For Individuals Plans
SurveySparrow Basic Plan
SurveySparrow This plan has all the necessary features you need to get started with data collection. The basic plan costs you $39/mo when billed quarterly for 2,500 responses per year and 1500 email shares.
But if paid annually then it would cost you only $19/month, 49% OFF.
The basic plan allows you to increase the response limit up to 10,000 and contacts 10,000 which cost $89/mo quarterly. The plan has everything in the Free plan plus 1 user included, unlimited questions display logic, 10,000 contacts, and general custom chat & reports.
Key Features of Basic Plan:
- 10,000 contact support
- 1 user included
- Send Surveys via email
- Data exports (CSV, PDF, and XLS)
- Skip logic
- Display logic
- 500 API per day
- Google Sheet integration
- Facebook pixel integration
SurveySparrow Starter Plan
This is the most popular plan of SurveyMonkey, starting from $69/month when billed quarterly. You can get this plan for $39 per month by paying annually.
The plan is best suited for professionals and gives access to 15,000 responses per year and 20,000 email contacts per month.
In this plan, you can increase the response limit up to 20,000 and 20,000 contacts per month.
The plan has everything in the Basic plus case management, file upload, email templates, survey redirects, and more.
The premium plan gives you access to create recurring, and password-protected surveys.
You can also accept payment through your surveys.
It is one of the best and most affordable plans of SurveySparrow that has all the features you need to collect data and create outstanding surveys.
Key Features of Starter Plan:
- Unlimited contacts
- 3 user included
- Custom CSS
- File upload
- Question & answer pipeline
- Recurring and password-protected surveys
- Accept payments
- 1000 APIs per day
- Monday.com integration
- Multiple thankyou pages
2. For Team Plans
SurveySparrow Business Plan
The Business plan is the most expensive plan at SurveySparrow costs you as low as $99 per month for 50,000 responses per year.
The plan is for mid-size businesses who wants to scale up customer & employee experience. In this plan, you can create up to 50,000 responses at $99 per month. they also get you 5 admin users, 200,000 contacts, and 200,000 email shares per month.
If you increase these limits they charge you extra, plan costs go up to $999 per month for full features of the Business plan.
The plan has some advanced features such as Constant sum, Data validations, Audio input questions, group rating questions, and more.
Key Features of Business Plan:
- 50,000 responses
- 200,000 email shares
- 5 admin users
- 200,000 contacts
- 1,000 API calls per day
- Data validation
- Constant sum
- Audio input questions
- Default answer value
- Group ranking question
- Question & answer pipeline
- Customizable email templates
SurveySparrow Professional Plan
This is one of the most expensive plans of SurveySparrow that is suitable for large enterprises. The price is $249 per month which includes 100,000 responses per year.
They will set up a custom plan according to your business requirements as well.
Key Features of Professional Plan:
- Everything in the Business plan
- Custom response input
- Auto translate in 30+ languages
- Unlimited surveys
- 100,000 responses
- Unlimited contacts
- HIPPA Compliance
- Multiple language answer translations
- Webhooks
- Custom share limit
- Share via WhatsApp (Comming Soon)
- Dedicated customer success manager
Top Features & Benefits of Using SurveySparrow
Craft Beautiful Surveys
Using SurveySparrow you can build engaging surveys that drive 40% more response rates. You can use images, videos, gifs, and more in your survey to make it more beautiful and engaging.
It has a drag and drop feature too, which allows to customize background color, fonts, buttons, color patterns, and more.
Not only be able to craft beautiful surveys, but you will be able to build smart surveys with the help of features like piping logic, custom programs, and expressions.
It has hundreds of pre-built survey templates which you can use to get started with data collection in no time.
Recurring Surveys
Why waste your time on creating surveys, when you can create recurring surveys and customize all repetitive tasks.
SurveySparrow recurring survey feature allows you to schedule surveys on the basis of daily, weekly, quarterly, and on specific dates of the month.
It also allows sending automated email reminders to non-responders to take participants in the survey.
Conversational Form
One of the valuable features of SurveySaprrow is the Conversational Form. You can easily create and launch as Survey with conversational features.
It has a wide range of question types and lets you pick from 30+ question types to engage respondents.
It allows to creation of multilanguage surveys. You can translate your conversational survey feedback in more than 70+ languages.
It lets you upload custom images, gifs, and files to customize the survey as you want.
If you don’t want to build it from scratch, you can quickly get started with 600+ survey templates.
Embedded Surveys
It’s one of the best ways to get 3X data & leads from surveys. Embedded surveys allow you to seamlessly integrate a survey into your website with the help of widget code.
Using his kind of survey you will be able to collect data without any redirections. Embedded surveys can be used as popup carts, chatbots, inline embeds, etc.
Mobile-First Surveys
Mobile-first surveys are conversion surveys that are compatible with any device like a tablet, mobile, or desktop.
It allows users to respond at their convenience, get you 40% higher response rates.
Accept Payments
SurveySaprrow allows you to collect payments through forms. You can create order forms, manage deals and discounts, and track your order payments with ease.
You can choose from 13 currencies to accept payments, USD, CAD, EUR, INR, and more.
It seamlessly integrates with a Stripe account which allows you to accept payment securely.
Integrations
SurveySparrow enables users to integrate it with their favorite third-party tools like Zapier, Aweber, Zendesk, Hubspot, Slack, Intercom, Salesforce, Mailchimp, and more.
It has also webhook and API integration functionality to connect with over 1000 tools and software.
So when comes to integration SurveySparrow connects and automates your workflows.
How to Create a Survey Using SurveySparrow?
Here is the step-by-step guide to create a survey with SurveySparrow.
1. Click on this link to start SurveySparrow 14-day free trial. No credit card required.
2. Once you log in to the SurveySparrow account, you will see the option create a “New Survey” button click on it.
3. Next, you can start from scratch or use a beautiful readymade template. If you don’t have design skills I highly suggest you get started with a SurveySparrow readymade template.
4. Once you pick a template you need to edit, remove, and add images according to your requirement
5. Now, you have enter the Survey Title, Choose Change Survey Type, and Choose a folder to then click on the “Create Survey” button.
6. On the builder page, you require to edit the added questions according to your needs.
7. You can also click the “View” option to see how the question will look to the respondent.
8. Go to the left side of the screen, you can choose to add, delete, or copy questions. You can also use drag-and-drop functionality to reorder questions.
9. Set display logic and skip logic to add more relevant questions.
10 Next, go to the customization and themes option and make it as you want.
Congrats, you have successfully completed your first survey. Now you can share it with your audience, team, and customers through social media, email marketing, SMS, and more.
Pros and Cons of SurveySparrow
Pros:
- Helps to get feedback from customers
- Recurring and password-protected surveys
- Accepts payment through surveys
- Integrates with tools like Monday.com, Aweber, and Mailchimp
- Unlimited contacts management
- Skip logic
- Allows to use custom CSS
Able to export data in CVS, PDf, and XLS formats - Affordable than SurveyMonkey
- Offer a 14-day free trial of paid plans
- Comes with a forever-free plan
- No credit card is required to access the free trial
Cons:
- Custom CSS is only available in the premium plan
- There are response limits in every plan
- If you hit the response limit it will cost you extra for additional entries
- Lack of quality templates
Conclusion
SurveySparrow is one of the good platforms out there to create surveys, polls, forms, and quizzes online.
It helps to get feedback from customers and employees about any product or service. It is the best-suited tool for small business owners to get feedback by creating engaging surveys and questionnaires.
SurveySparrow is also an affordable alternative to SurveyMonkey, Jotform, and many others, which gets you similar features at a lower price.
I hope you liked our SurveySparrow Review. If you’ve any questions or suggestions do let me know in comments below.
FAQs (Frequently Asked Questions)
Read the most frequently asked questions about SurveySpparow.
What is SurveySparrow?
SurveySparrow is a popular alternative to SurveyMonkey which allows you to create online questionnaires and surveys.
It has a drag-and-drop builder to customize survey elements and also comes with hundreds of pre-built survey templates to choose from.
What is the cost of using SurveySparrow?
SurveySparrow basic plan starts from $39/mo when billed. If you are ready to make an annual payment then it would be cost you $19/month, flat 49% OFF.
Does it offer any free plan?
Yes, SurveySparrow has a free plan, but it is only sutable for beginners who want to learn how to create surveys and quizzes online. The plan has very limited features like 100 responses and 100 email shares per month.
Does SurveySparrow offer any free trial?
You can get a Basic and Premium plan 14-day free trial, no credit card is needed. The free trial gives you access to SurveySparrow paid features absolutely for free for up to 14 days.
Which types of payment does SurveySparrow accept?
It accepts payment through Paypal, Visa, Master Card, Discover, American Express, and Amex. These payment methods are safe and secure.
What happens if I hit the response limit?
If you hit the monthly responses limit then they’ll charge for the additional responses, pricing depends on the plan you have chosen.
What happens after the 14-day free trial ends?
Once the free trial ends, you’ll be automatically downgraded to the free plan, and you won’t be able to use paid features anymore unless you upgrade to any premium plan.
