Last Updated on September 7, 2024 by Kundan Sharma
There are so many benefits of having the use of a chat widget on a site or eCommerce store.
It helps the user to generate more leads & sales from a website through conversations with customers.
You can build a better relationship with your website visitors and answer queries about products & services in real-time.
But, choosing the right live chat plugin is a little difficult for beginners.
That’s why in this article I have listed some of the best practice WordPress live chat plugins that allow you to install a chat option on site.
7 Best Live Chat Plugins for WordPress in 2024
1. LiveChat
LiveChat is the best plugin to increase live chat in WordPress quickly. It’s very easy to add a live chat to your WordPress site.
LiveChat allows you to communicate with your website audience to increase your sales. It does not just increase your sales but also builds a strong customer relationship.
There are so many useful features that you will get from this tool. LiveChat plugin is compatible with every type of website builder tool such as Elementor page builder, Divi, and Beaver Builder.
Its proactive and invitation features allow you to send automatically personalized messages over various conditions like number of the websites visited and time spent on the site.
You can hold multiple live chat sessions at a time and easily answer questions, send files and ads chat tags, etc.
If you want to communicate and guide customers in an e-commerce store then Livechat supports big commerce and Woocommerce. So you can easily communicate with your customers.
The best thing about this tool is that increases your sales and conversions, allows website visitors to ask questions about products and services, and can solve their quarries in real-time chat that boosts your sales.
Key Features of LiveChat
- You can engage with customers directly by triggering a question
- You can customize the chat window.
- Get control of all conversations.
- They offer 14 days of free trial for every new user
LiveChat Pricing
The premium plan starts from $20/mo and you get 30% off on your first payment. Try LiveChat 14-Day for Free.
Go to Live Chat2. Tidio
Tidio is one of the best and simplest live chat plugins that is specially designed for WordPress websites.
It helps to communicate with the website audience easily through chatbots. Over 300,000+ websites use Tidio live chat to increase their sales and conversions.
The best thing is a free version of this plugin is available, so you can give it a try to Tidio live chat.
You can reply to live chats, emails, and messenger just from one dashboard. There’s also a mobile application is also available to chat with your customers from your mobile.
When it comes to integrations, Tidio live chat seamlessly connects with some top industry tools like Wix, WordPress, Shopify, Google Analytics, Hubspot, MailChimp, and more.
Key Features Of Tidio
- Easy to use, simply install the plugin in WordPress then it is ready to use
- Tidio Chatbots works 24/7 and generates more business leads
- Track & Connect website visitors
- You can use software for mobile and desktop devices. (IOS, Android, and Windows)
- Support multiple languages
- You get email notifications about messages when you are not online
- Integrated with MailChimp, Getresponse, and Convertkit
- You can use it for free
It’s one of the best WordPress live chat plugins that help to ensure the questions of your customers and generate more sales.
Tidio Pricing
A free version of Tidio is available for a lifetime, the Chatbots plan starts from $29/Mo
Go to Tidio Chat
3. Reve Chat
Reve Chat is a powerful WordPress live chat plugin that assists your website visitor with better customer service.
A business can engage with their potential customers with various chat options; Website Livechat, Facebook Messenger, Viber, Voice chat, and more.
It provides some useful features like Auto Trigger, Visitors Analytics, Omnichannel support, Screen Sharing, and many more.
Reve Chat also allows you to collaborate with the audience with a Video chat option. It also comes with an AI-powered chatbot to scale sales & support.
Reve chat supports website visitors in real time and helps you to navigate them using real-time screen sharing. You will be able to see real-time visitor analytics like location, history, IP address, and referral source
Key Features Of Reve Chat
- You can do a voice/video chat with your customers using a web or mobile application
- Facebook Messenger available for Facebook users
- You can use Livechat and Viber together
- The auto Trigger option helps to send an automatic message when a new user comes to the website
- Reve mobile application is available on iOS and Android using this you can chat with customers from a mobile
Reve Chat Pricing
Reve chat comes with 14 days of a free trial, you need to contact the sales team for pricing.
Go to Reve Chat
4. Olark
Olark is a very simple and easy-to-use live chat plugin for WordPress. It just takes seconds to install a live chat feature on your WordPress site.
Some popular organizations Yardri, Northeast University, City Of Vancouver, and more used Olark.
If you are running a small business Olark makes it easy to talk with your customers which helps to increase sales and conversions.
Olark also offers AI chatbots that assist your customers and automatically collect data links to account emails, order numbers, and case IDs.
Olark comes with 2 weeks of a free trial, so you can give it a try and find out if is it the live chat tool you are looking for.
Key Features Of Olark
- You can set rules to hide and show the chatbox
- CRM Integrated with Salesforce, Nutshell, and MailChimp, etc
- You will get chat reports
- Ai powered chatbots
- You can set up a team of operators and also track their performance
- Custom chatbox forms
- Real-time customer engagement with customers
Olark Pricing
You can choose flexible plans from monthly to an annual plan. The monthly plan starts from $29/mo.
Go to Olark
Read Also: 8 Popular Drag & Drop Page Builder Plugins for WordPress
5. Zendesk Chat
Zendesk Chat is a live chat plugin that lets you answer the questions of customers in real time.
Your website visitors can chat directly with you through the widget available on site. The best thing about this tool you can hold multiple chats from one dashboard.
Zendesk Chat is one of the most popular live chat plugins used by 1,50,000 businesses.
This live chat plugin supports more than 30+ languages.
Key Features Of Zendesk Live Chat
- Mobile Optimized chat widget
- You can set the trigger to automatically reach visitors
- Advance analytics support lets you track the visitor’s flow and usage patterns
Zendesk Chat Pricing
A free subscription to Zendesk Chat allows one chat agent to handle unlimited chats. If you are running a small website the free version is enough.
However, if you want to get a premium plan that starts at $14/Mo that allows you to use useful features like chat trigger. So you can automatically send a message when someone visits your website.
6. 3CX Live Chat
If you are looking for the best free live chat WordPress plugin add a live chat box to your website.
\3CX Live Chat support is a cost-effective way to have conversations with your website visitors.
WP live chat plugin gives you the ability to chat directly with your customers on the website in real-time, even visitors can ask questions directly from the website chat operators.
In this way, you will be able to generate more sales by solving the quarries of customers.
Key Features Of 3CX Live Chat
- Multiple chat agents/operators
- Initiate chats with active online visitors.
- Able to see what’s visitors typing in real time.
- You can edit the message that has already been sent out.
- Add custom fields to your chatbox.
- You can add your own name and picture to the chat window.
- Emoji Support.
- Reposting and ROI goals can be set.
- Allow adding social links.
- Users can send a message when they are offline.
- Available in more than 24 languages.
3CX Live Chat Pricing
It’s completely free, anyone can use it and Install live chat functionality on a site.
Go to Wp Live Chat
7. Pure Chat
Pure Chat is one of the best free plugins available for WordPress users you can simply install their plugin and activate the live chat option on a WordPress site.
Pure Chat is specially designed for website owners to have better conversions with their websites.
You can manage and communicate with your customers directly from your Android and IOS devices then only you have to install the mobile application.
It supports Zapier integration that allows you to connect Pure Chat with 1,000+ apps like Hubspot, Salesforce, Zoho, Mailchimp, and more.
Key Features Of Pure Chat
- You can use 3 chat operators for free
- Unlimited chat option
- IOS and Android mobile applications are available
- Advance widget customization
- Seamless Integration
- You can send files, images, docs, etc
- Chat alerts
- Pre-chat info form
- Visitor information like location, browser, and device
Pure Chat Pricing
It’s free up to 3 operators for one website with a handful of features.
The growth plan you can get at just $49/mo includes 4 operators, real-time analytics, visitor tracking, and more.
Go to PureChat
Conclusion on Live Chat WordPress Plugins
WordPress live chat plugins are the right tools to boost conversions and make most things automated 24/7.
Live chat plugins help to improve sales and customer satisfaction in real-time. If you want to get more out of your website, then you should install a live chat option.
I have listed some of the most powerful and famous live chat plugins available for WordPress. You can use one of these plugins.
I hope this post helped find the right live chat plugin. If you have any questions and suggestions let me know in the comments.
